Shipping
Do you ship internationally?
We currently ship to the United States, Canada, and Puerto Rico. We are unable to ship to P.O. boxes or APO/FPO addresses at this time.
What shipping methods do you offer?
We offer several shipping options to get your new favorite items to you as soon as possible. The available methods will be shown at checkout.
- Standard Shipping: Typically delivered within 3-7 business days.
- Express Shipping: Typically delivered within 2-3 business days.
- Second-Day Shipping: Typically delivered in 2 business days.
- Next-Day Shipping: Typically delivered the next business day.
Please note that these are delivery estimates and not a guarantee. Delivery times may vary, especially during peak seasons or due to carrier delays. Orders placed on weekends or holidays will begin processing the next business day.
How much does shipping cost?
Shipping costs are calculated based on your selected shipping method and your delivery address. You can view the shipping cost for your order during checkout before you complete your purchase.
How can I check the status of my order?
Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number and a link to track your package. You can also check your order status by logging into your account on our website.
Can I change my shipping address after I’ve placed my order?
For your security, we are unable to modify the shipping address or any other details of an order once it has been successfully submitted and entered our fulfillment system. This helps protect against unauthorized changes.
What if I’m not home when my package arrives?
If you are not available to receive a delivery that requires a signature, the carrier will typically leave a door tag with information on how to reschedule delivery or pick up your package from a local facility. For orders that do not require a signature, the carrier will generally leave the package at your door. We recommend checking your tracking information for specific delivery instructions from the carrier.
My tracking information hasn’t updated. What should I do?
Please allow 24-48 hours for your tracking information to update in the carrier’s system after you receive your shipping confirmation email. If your tracking has not updated after several days, please contact our customer service team for assistance.
Do you offer any expedited shipping for international orders?
Currently, we only offer one standard shipping method for orders shipped to Canada. Expedited options are not available for international destinations at this time.
I have a problem with my order. Who should I contact?
Our goal is to ensure you have a perfect experience. If there is an issue with your shipment or your order, please reach out to our friendly and knowledgeable customer service team through the Contact Us page on leisureclassshop.com, and we will be happy to help.